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Customer Service Rep 1

Junior Posted about 20 hours ago Himalayas
Support

AI summary: Handles inbound calls from disaster assistance applicants, processes registrations, provides program information, and refers callers to relevant relief resources.

Description

Position Summary:The FEMA Call Center Customer Service Representative (CSR) serves as a direct telephone point of contact for individuals registering for federal disaster assistance, callers seeking information about a prior registration, and individuals seeking referrals to disaster relief programs and other assistance providers.
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