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Clinical executive leading regional health insurance operations, optimizing medical costs and care access while partnering with providers and internal teams.
Hi, we’re Oscar. We’re hiring a Market Medical Officer, Atlantic to join our Clinical Affairs team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
The Market Medical Officer is the clinical executive for the Atlantic region, partnering with P&L leadership to lead market performance, expand care access, and enhance affordability. You will optimize medical cost trends and reimbursement strategies to balance financial sustainability with plan performance. As the primary clinical liaison, the Market Medical Officer executes regional programs while seamlessly bridging corporate operations with local provider leadership.
You will report into our Vice President, Clinical Affairs.
Work Location: This position is fully remote and open to candidates residing in the U.S., excluding Alaska; Delaware; Hawaii; Louisiana; Montana; North Dakota; Oklahoma; West Virginia; Wyoming; and U.S. Territories. Daily work is completed from your home office, with occasional travel required for team meetings and company events. #LI-Remote
Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $290,628- $381,449 per year. The base pay for this role in all other locations is: $261,565 - $343,304 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants and annual performance bonuses.
Responsibilities:
Requirements:
Education:
License and Certification:
Bonus points:
This is an authentic Oscar Health job opportunity.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Leads operational execution and architect risk/workflow strategies to streamline global onboarding processes, translating data insights into automated platform improvements.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Onboarding Operations Tech Lead
About the job
This position is needed to lead operational execution, architect risk and workflow strategies, and build the foundational systems for global onboarding. You will ensure that users and clients transition onto our platform efficiently, meeting all verification, compliance, and platform readiness requirements without operational drag.
We are looking for a domain expert who excels at turning chaotic, multi-channel processes into streamlined, automated platform controls. The ideal candidate has masterful operational investigative skills, excels at turning complex workflow data into functional product improvements, acts as a critical bridge translating technical engineering concepts into operational execution, and thrives when operating in a highly regulated industry especially when new deadlines are rolled out.
Responsibilities
In this role, you’ll:
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Desired:
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 23rd, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Leads a globally distributed infrastructure engineering team, guiding platform strategy, reliability improvements, and enabling faster product delivery through automation and self-service capabilities.
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is looking for an experienced Engineering Manager to lead our Core Infrastructure team. This team builds and operates the foundational compute, networking, storage, and cloud systems behind Samsara’s products. Core Infrastructure is central to the availability, scalability, security, and efficiency of our platform.
This role combines technical and people leadership to evolve Samsara’s infrastructure at scale, supporting a platform that processes more than 25 trillion data points annually. You will guide infrastructure strategy and modernization, improve reliability and operational health, and enable product teams to move faster through automation and self-service capabilities.
As a manager, you’ll lead a globally distributed team, develop senior engineers, and create clear ownership across critical infrastructure domains. You’ll work closely with engineering and security leaders across Samsara to build the infrastructure required for the company’s continued growth.
This is a remote position open to candidates residing in the US.
You should apply if:
In this role, you will:
Minimum requirements for the role:
An ideal candidate also has:
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.
Annual Base Salary
$154,700—$260,000 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Staff/Principal Product Manager owns multi-year vision and roadmap for consumer-facing virtual care patient experience, balancing enterprise partner requirements with scalable product strategy.
Job Title: Staff/Principal Product Manager, Patient Experience
Location: Remote, USA
Wheel is evolving the traditional care ecosystem by equipping the nation’s most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.
As a Staff/Principal Product Manager, Patient Experience at Wheel, you will own the strategy and roadmap behind the consumer-facing experience that patients use to access care through our enterprise partners. This is a B2B2C role: our patients interact with Wheel through partner brands, so you’ll need to design experiences that satisfy a consumer’s expectations for a modern healthcare product while also meeting the technical, brand, and compliance requirements of large enterprise partners.
You’ll operate at a systems level, connecting patient-facing experience decisions to the underlying clinical, operational, and platform architecture that makes those experiences possible. You bring real hands-on experience shaping AI-powered product, not just using AI tools in your own workflow. This is a builder role for a senior product leader who can set a multi-year vision for patient experience and drive it forward through close, hands-on partnership with Engineering.
Strategy & Vision
Define the multi-year vision and roadmap for the patient experience across Wheel’s white-labeled consumer surfaces, balancing partner-specific requirements with a coherent, scalable core product
Establish a point of view on where the patient experience should be standardized across partners versus configured per partner, and build the frameworks to support that decision-making
Translate enterprise partner requirements across market segments into a unified product strategy that serves patients well regardless of the front door they came through
Champion design as a strategic differentiator; work hand-in-hand with Design to set a bar for what a trustworthy, AI+human powered patient experience looks like at scale
Systems Thinking & Cross-Functional Execution
Map the patient journey end to end, from first touchpoint through clinical encounter to follow-up, and identify where friction, drop-off, or trust gaps occur
Partner closely with Engineering, Clinical Operations, and partner-facing teams to design solutions that hold up across a distributed network of clinicians and multiple partner integrations
Define the product requirements, success metrics, and evaluation criteria for AI-driven capabilities within the patient experience (for example, intake, triage support, or personalization), including partnering on model and product tradeoffs and on iteration post-launch based on real usage data
Break down ambiguous, cross-functional problems into clear requirements and plans, and drive alignment with Engineering from concept through launch and iteration
Cross-Functional Leadership
Act as a primary product voice in conversations with Account Management and their enterprise partners about patient experience, translating patient experience strategy into terms that resonate with partner stakeholders
Communicate vision, tradeoffs, and progress clearly to executive leadership, engineering teams, and non-technical partner stakeholders alike
Mentor and influence other product managers on systems thinking and product craft in partnership with their managers
8+ years of product management experience, with a track record of owning consumer-facing products at a senior or lead level (Staff, Principal or equivalent scope). Leveling will be based on demonstrated scope of impact in the interview process
Direct experience building consumer products, ideally including B2B2C or white-label models where the end user and the paying customer are different
Demonstrated systems thinking: experience designing products that span multiple stakeholders, technical layers, or partner integrations
Real, hands-on experience delivering AI-powered products and features, not just using AI tools in your work. You can speak to the tradeoffs, evaluation methods, and iteration cycles involved in bringing an AI capability to production
Experience navigating the tension between enterprise partner requirements and end-user needs in a B2B2C model, particularly within healthcare or other highly regulated industries, and building product decision frameworks that satisfy compliance, brand, and clinical constraints while still serving the end consumer well
Outstanding written and verbal communicator who can move fluidly between consumer experience detail and executive-level strategy
A track record as a builder: comfortable in ambiguity, willing to get hands-on with design, data, or requirements detail when needed to keep Engineering moving fast
Skills & Competencies
Mix of vision and execution: able to set a compelling multi-year direction and also drive the week-to-week product decisions that translate into shipped work
Strong product sense for consumer experience, balanced with the operational and technical judgment needed for a B2B2C model
Experience partnering with enterprise or channel partners on product decisions
Technical fluency across APIs, integration patterns (webhooks, headless architectures, MCP and other emerging protocols), and platform product design
Comfortable synthesizing input from clinical, engineering, data, and partner stakeholders into a clear product direction
Data-driven, with the judgment to know when qualitative signal matters more than a metric
High ownership and autonomy; thrives in a fast-moving, lean environment
Pay Range: $201,700-$301,700 plus equity
Final offer amounts are determined by multiple factors including, but not limited to, the final level determined (Staff or Principal), scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position.
As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:
Medical, Dental and Vision
Ancillary: Life, Short and Long Term Disability
401K match
Flexible PTO
Parental Leave
Stock options
Additional programs and perks
Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.
Manages a team of Customer Success Managers, establishes operational processes, tracks retention metrics, and ensures customers achieve their goals.
OVERVIEW
SalesCloser.ai is hiring a remote Customer Support Manager to establish operational discipline, enforce accountability, and elevate customer outcomes across our CS organization.
We are seeking a sharp, highly organized, and process-driven Customer Support Manager to transform our post-sales operations. If you love building order out of chaos, this is for you. In this role, you’ll lead, coach, and level-up our team of Customer Success Managers (CSMs), swapping reactive fire drills for smooth workflows, clear metrics, and high-performance standards.
As a member of the Customer Success Team, you’ll work cross‑functionally to ensure our customers achieve meaningful outcomes and stay deeply engaged with Salescloser.ai. Together with the Customer Success Team, the Customer Support Manager is responsible for the continued success of Salescloser.ai.
RESPONSIBILITIES
• Directly manage and performance-coach a small team of CSMs. Establish clear operating cadences, enforce CRM hygiene, and keep the team focused on results.
• Build, implement, and enforce playbooks across onboarding, account reviews, and renewals to keep operations running like clockwork.
• Own key metrics including adoption, customer health, churn prevention, and Net Retention Rate (NRR). Ensure every at-risk account has a solid game plan.
• Work closely with Sales and Product leadership to align feedback loops, forecast expansion, and keep everyone moving in the same direction.
• Foster a high‑accountability, customer‑first culture within the CS team.
• Continuously refine processes to support a growing customer base more efficiently.
• Take proactive action to reduce churn and improve customer outcomes through strategic engagement.
• Support renewal motions by reinforcing value and maintaining ongoing customer alignment.
• Track and analyze key KPIs, including adoption, engagement, churn risk, and retention, sharing insights to improve product, processes, and customer experience.
• Other duties as assigned.
QUALIFICATIONS
• 5+ years of leadership experience in Customer Success, Account Management, or Post-Sales within a fast-paced SaaS environment.
• Proven track record of building structure, streamlining processes, and elevating team performance.
• Firm, supportive leadership style with strong organizational and analytical chops.
• Hands-on experience with CS tooling, health-scoring models, CRM data hygiene, and retention forecasting.
• Experience building or optimizing CS playbooks and automation workflows
• Proactive communicator able to balance speed, quality, and scale.
• Strong organizational and administrative skills, with solid writing, phone, and general communication abilities.
• Technical, analytical, and results‑driven, with the ability to multitask in a fast‑paced environment.
• Organized, administratively strong, and have solid writing, phone, and general communication skills.
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset.
WORK ENVIRONMENT
• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software.
• Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.
• Once hired, the successful candidate must provide a valid government-issued photo ID as part of their onboarding process.
• The individual must be prepared to work standard business hours based on Pacific time.
GREAT REASONS TO JOIN OUR TEAM!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
ABOUT US
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-ups in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates.
Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions.
For more information, visit the SalesCloser website at: https://salescloser.ai.
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter.
SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation.
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.
Internal applications will be accepted until Friday, September 25, 2026, at 4 pm Pacific.
Lead technical architecture and product development for code infrastructure platform serving AI agents and engineering teams at scale.
Our mission is to bring clarity and control to the world’s most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn’t kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We’re backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with CEST for at least 20 hours/week.
Preferred locations:
The Code Plane team owns the Sourcegraph products that help developers - and the agents working on their behalf - take action on code, at scale, across the world’s largest codebases. Think “data plane” and “control plane” for enterprise code: the surfaces where intent becomes code changes across hundreds (or more!) of repositories.
This is a team that builds products that use AI and products for AI. The roadmap, the architecture, and the day-to-day technical decisions all hinge on a solid experience with and a clear-eyed view of what AI models and agents are good at, where they fail, and how to design products around them. A strong handle on and opinion of AI, formed from real-world, hands-on use, not just observation, is a hard requirement for this role. If you’re excited to ship for the AI agent ecosystem rather than simply watch from the sidelines, you’ll find a lot to love here.
We’re hiring you to be the technical leader around whom this team rallies. Our product surfaces are evolving drastically as agents reshape how software is built, and we are adjusting our engineering teams to match. It is an exciting time, and a rare chance to be a strong leader shaping dev tools for the agentic age of coding. Code Plane owns high-stakes, fast-moving products at the center of that shift and needs a tech lead who will set technical and product direction, drive the roadmap from issue to shipped, and keep the team unblocked and moving. You are a generalist by choice. You go where the problem is, backend, AI agent, or frontend, and you are who people come to when it crosses a boundary.
The team’s surface areas include:
The features your team ships are used directly by developers and by agents working on their behalf, and you’ll partner closely with Product, Design, Customer Engineering, and adjacent engineering teams to turn customer pain into shipped product.
📅 Within one month, you will…
📅 Within three months, you will…
📅 Within six months , you will…
You are a technical leader and software engineer whom people want to follow. You set technical direction, make the hard architecture and tradeoff calls, and keep the team unblocked and moving. You think in terms of customers and outcomes, not tickets. You bring a technical perspective to what the team should and should not take on, and you make the quality bar real: review culture, testing standards, and release practices. You’re scoping with Product and Design and making calls on what to cut so the team can ship. You’re tackling our hardest technical problems hands-on, and also guiding your team to grow.
Agents are one of the most important parts of this job. You have shipped for the agent ecosystem: something that agents or other programs call, with evals behind it, so you know whether a prompt, tool, or model change made things better or worse. You can say precisely where agents fail, because you have encountered it yourself and measured it.
You can take a position, argue it persuasively, and bring people with you, including the ones who started out disagreeing, and you say plainly what would change your mind. You contribute to a collaborative, respectful, async-first culture, and you keep stakeholders informed without being asked.
Strongly preferred
📊 This job is an IC5. You can read more about our job leveling philosophy in our Handbook.
💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC5 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we’ll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
💰 The starting salary for the IC5 pay band in each zone is:
📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits.
Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 4.75 hours in total.
👋 Introduction Stage - we have initial conversations to get to know you better…
🧑💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
🎉 Final Interview Stage- we move you to our final round, where you gain a better understanding of our business and values holistically…
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
You can learn more about what it is like to work at Sourcegraph by reading our handbook.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture, competitive compensation and benefits here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in E-Verify for U.S. Employees.
Deputy Director leads strategic and operational initiatives for the Programs Department, manages contract lifecycle, develops department policies and procedures, and serves as interim Program Manager.
Company Summary
Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.
Position Description: Arlo is in search of a Deputy Director to help lead the Programs Department on strategic and operational efforts across the full lifecycle of contract management and enable growth of the department. They would support strategic goals and lead operational execution of those goals. The Deputy Director would scope out proposed contracts, serve as a Transition Program Manager on new contracts, and serve as interim Program Manager when there are vacancies.
Work Location: Remote (Candidates local to the Washington, DC area to participate in customer meetings and meetings at headquarters preferred)
Responsibilities and/or Success Factors:
Strategically and operationally support goals of the Programs Department, including leading the development of materials that enable sustainability and scalability of the Programs Department. This may include developing technical solution frameworks, policies, and procedures and other materials to be used by Program Managers.
Liaise with business development teams on scoping for proposals and new contracts, including advising on technical solutions and staffing models, pricing, feasibility, risks and mitigation strategies. Note, the Deputy Director’s role in business development is a supporting role and is not expected to write proposals or sell work, but rather enable higher win rates and more successful and profitable delivery.
Team with the Finance department to build out an estimate at completion (EAC) process to improve budgeting, forecasting, and monitoring of contracts.
Serve as a backup for the Director of Program management to represent the Programs department on various working sessions and briefings for initiatives across other headquarters departments that impact Programs.
Serve as Transition Program Manager for new contracts including scoping the work, leading the technical kick off, hiring contract staff, and developing program management deliverables and tools for the first 60-90+ days into successful transition into the sustainment phase.
Serve as interim program manager contracts when there are program manager vacancies until permanent program managers are hired and also potentially serve as a program manager on contracts for longer term.
Facilitate materials for bi-weekly status meetings with Program Managers and gather information from Program Managers for headquarters reporting as needed.
Serve as backup to conduct 30- and 60-day check-ins with new staff.
Manage and develop deliverables on indefinite delivery/indefinite quantity (IDIQ) and government-wide acquisition (GWA) contracts.
Other special projects and duties as assigned.
Minimum Qualifications Including Certificates:
Bachelor’s degree • 10-15+ years of applicable professional experience including 5+ years of program management experience
Federal government contract program management experience
Strategic thinking skills and experience developing frameworks, policies, and procedures
Experience leading teams in dynamic, fast-paced, and sometimes ambiguous environments
Excellent attention to detail
Critical Problem solving, contingency planning skills
Client service and service delivery excellence skills
Ability to influence key stakeholders and clients
Background in Risk Management, Quality Management, and quality control
Desired Qualifications:
• IT program management experience
AAP Statement
We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.
Lead Affiliate Manager owns publisher relationships and margin targets across insurance, finance, and entertainment verticals, managing partner acquisition and conversion at scale.
Launch Potato is the discovery and conversion company. We reach tens of millions of people every month through our brands, including FinanceBuzz, All About Cookies, and OnlyInYourState. We turn that attention into real outcomes for our partners, some of the world’s leading companies.
Our mission: create predictable, high-value customer acquisition at scale by connecting discovery, intent, and performance across category-leading consumer brands in finance, travel, and entertainment.
We run profitable and bootstrapped, with a South Florida HQ and a remote-first team across 18 countries.
You own outcomes here, not tasks. We measure work by impact, not activity. The pace is real, and change is constant, so the people who do best turn change into opportunity instead of waiting for it to settle. Feedback runs direct and lands with respect. Ordinary people make themselves extraordinary at Launch Potato.
This role is US remote. You will need to sit in a state where we are registered to do business, which the recruiter will confirm with you early.
Our publisher book is growing faster than the team can reach it, and this seat exists to close that gap. You will carry a margin number from the start, own your accounts end to end, and ramp in weeks rather than quarters.
Room to build, not inherit. Publishers are arriving faster than we can onboard them, so the accounts you grow are ones you shaped rather than ones handed to you finished.
Multiple verticals, not one. Insurance, personal finance, and our wider partner network. Most affiliate manager seats narrow over time until you are the person who does one thing. This one is built to broaden. You start where you are strongest and pick up the rest as you go.
Our own offers behind you. You are not selling inventory a publisher has already seen from four other networks. That changes how the conversation goes.
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
Want to accelerate your career? Apply now!
Since day one, we’ve been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Manages a customer success team, establishes operational processes, and drives customer retention and renewal outcomes through metrics and strategic engagement.
OVERVIEW
SalesCloser.ai is hiring a remote Customer Support Manager to establish operational discipline, enforce accountability, and elevate customer outcomes across our CS organization.
We are seeking a sharp, highly organized, and process-driven Customer Support Manager to transform our post-sales operations. If you love building order out of chaos, this is for you. In this role, you’ll lead, coach, and level-up our team of Customer Success Managers (CSMs), swapping reactive fire drills for smooth workflows, clear metrics, and high-performance standards.
As a member of the Customer Success Team, you’ll work cross‑functionally to ensure our customers achieve meaningful outcomes and stay deeply engaged with Salescloser.ai. Together with the Customer Success Team, the Customer Support Manager is responsible for the continued success of Salescloser.ai.
RESPONSIBILITIES
• Directly manage and performance-coach a small team of CSMs. Establish clear operating cadences, enforce CRM hygiene, and keep the team focused on results.
• Build, implement, and enforce playbooks across onboarding, account reviews, and renewals to keep operations running like clockwork.
• Own key metrics including adoption, customer health, churn prevention, and Net Retention Rate (NRR). Ensure every at-risk account has a solid game plan.
• Work closely with Sales and Product leadership to align feedback loops, forecast expansion, and keep everyone moving in the same direction.
• Foster a high‑accountability, customer‑first culture within the CS team.
• Continuously refine processes to support a growing customer base more efficiently.
• Take proactive action to reduce churn and improve customer outcomes through strategic engagement.
• Support renewal motions by reinforcing value and maintaining ongoing customer alignment.
• Track and analyze key KPIs, including adoption, engagement, churn risk, and retention, sharing insights to improve product, processes, and customer experience.
• Other duties as assigned.
QUALIFICATIONS
• 5+ years of leadership experience in Customer Success, Account Management, or Post-Sales within a fast-paced SaaS environment.
• Proven track record of building structure, streamlining processes, and elevating team performance.
• Firm, supportive leadership style with strong organizational and analytical chops.
• Hands-on experience with CS tooling, health-scoring models, CRM data hygiene, and retention forecasting.
• Experience building or optimizing CS playbooks and automation workflows
• Proactive communicator able to balance speed, quality, and scale.
• Strong organizational and administrative skills, with solid writing, phone, and general communication abilities.
• Technical, analytical, and results‑driven, with the ability to multitask in a fast‑paced environment.
• Organized, administratively strong, and have solid writing, phone, and general communication skills.
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset.
WORK ENVIRONMENT
• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software.
• Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.
• Once hired, the successful candidate must provide a valid government-issued photo ID as part of their onboarding process.
• The individual must be prepared to work standard business hours based on Pacific time.
GREAT REASONS TO JOIN OUR TEAM!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
ABOUT US
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-ups in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates.
Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions.
For more information, visit the SalesCloser website at: https://salescloser.ai.
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter.
SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation.
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.
Internal applications will be accepted until Friday, September 25, 2026, at 4 pm Pacific.
Tech lead architecting code infrastructure products that enable developers and AI agents to navigate and modify large codebases at scale.
Our mission is to bring clarity and control to the world’s most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn’t kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We’re backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with CEST for at least 20 hours/week.
Preferred locations:
The Code Plane team owns the Sourcegraph products that help developers - and the agents working on their behalf - take action on code, at scale, across the world’s largest codebases. Think “data plane” and “control plane” for enterprise code: the surfaces where intent becomes code changes across hundreds (or more!) of repositories.
This is a team that builds products that use AI and products for AI. The roadmap, the architecture, and the day-to-day technical decisions all hinge on a solid experience with and a clear-eyed view of what AI models and agents are good at, where they fail, and how to design products around them. A strong handle on and opinion of AI, formed from real-world, hands-on use, not just observation, is a hard requirement for this role. If you’re excited to ship for the AI agent ecosystem rather than simply watch from the sidelines, you’ll find a lot to love here.
We’re hiring you to be the technical leader around whom this team rallies. Our product surfaces are evolving drastically as agents reshape how software is built, and we are adjusting our engineering teams to match. It is an exciting time, and a rare chance to be a strong leader shaping dev tools for the agentic age of coding. Code Plane owns high-stakes, fast-moving products at the center of that shift and needs a tech lead who will set technical and product direction, drive the roadmap from issue to shipped, and keep the team unblocked and moving. You are a generalist by choice. You go where the problem is, backend, AI agent, or frontend, and you are who people come to when it crosses a boundary.
The team’s surface areas include:
The features your team ships are used directly by developers and by agents working on their behalf, and you’ll partner closely with Product, Design, Customer Engineering, and adjacent engineering teams to turn customer pain into shipped product.
📅 Within one month, you will…
📅 Within three months, you will…
📅 Within six months , you will…
You are a technical leader and software engineer whom people want to follow. You set technical direction, make the hard architecture and tradeoff calls, and keep the team unblocked and moving. You think in terms of customers and outcomes, not tickets. You bring a technical perspective to what the team should and should not take on, and you make the quality bar real: review culture, testing standards, and release practices. You’re scoping with Product and Design and making calls on what to cut so the team can ship. You’re tackling our hardest technical problems hands-on, and also guiding your team to grow.
Agents are one of the most important parts of this job. You have shipped for the agent ecosystem: something that agents or other programs call, with evals behind it, so you know whether a prompt, tool, or model change made things better or worse. You can say precisely where agents fail, because you have encountered it yourself and measured it.
You can take a position, argue it persuasively, and bring people with you, including the ones who started out disagreeing, and you say plainly what would change your mind. You contribute to a collaborative, respectful, async-first culture, and you keep stakeholders informed without being asked.
Strongly preferred
📊 This job is an IC5. You can read more about our job leveling philosophy in our Handbook.
💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC5 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we’ll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
💰 The starting salary for the IC5 pay band in each zone is:
📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits.
Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 4.75 hours in total.
👋 Introduction Stage - we have initial conversations to get to know you better…
🧑💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
🎉 Final Interview Stage- we move you to our final round, where you gain a better understanding of our business and values holistically…
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
You can learn more about what it is like to work at Sourcegraph by reading our handbook.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture, competitive compensation and benefits here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in E-Verify for U.S. Employees.
Manages and coaches a customer success team, builds operational playbooks, owns retention metrics, and ensures customers achieve outcomes while reducing churn.
OVERVIEW
SalesCloser.ai is hiring a remote Customer Support Manager to establish operational discipline, enforce accountability, and elevate customer outcomes across our CS organization.
We are seeking a sharp, highly organized, and process-driven Customer Support Manager to transform our post-sales operations. If you love building order out of chaos, this is for you. In this role, you’ll lead, coach, and level-up our team of Customer Success Managers (CSMs), swapping reactive fire drills for smooth workflows, clear metrics, and high-performance standards.
As a member of the Customer Success Team, you’ll work cross‑functionally to ensure our customers achieve meaningful outcomes and stay deeply engaged with Salescloser.ai. Together with the Customer Success Team, the Customer Support Manager is responsible for the continued success of Salescloser.ai.
RESPONSIBILITIES
• Directly manage and performance-coach a small team of CSMs. Establish clear operating cadences, enforce CRM hygiene, and keep the team focused on results.
• Build, implement, and enforce playbooks across onboarding, account reviews, and renewals to keep operations running like clockwork.
• Own key metrics including adoption, customer health, churn prevention, and Net Retention Rate (NRR). Ensure every at-risk account has a solid game plan.
• Work closely with Sales and Product leadership to align feedback loops, forecast expansion, and keep everyone moving in the same direction.
• Foster a high‑accountability, customer‑first culture within the CS team.
• Continuously refine processes to support a growing customer base more efficiently.
• Take proactive action to reduce churn and improve customer outcomes through strategic engagement.
• Support renewal motions by reinforcing value and maintaining ongoing customer alignment.
• Track and analyze key KPIs, including adoption, engagement, churn risk, and retention, sharing insights to improve product, processes, and customer experience.
• Other duties as assigned.
QUALIFICATIONS
• 5+ years of leadership experience in Customer Success, Account Management, or Post-Sales within a fast-paced SaaS environment.
• Proven track record of building structure, streamlining processes, and elevating team performance.
• Firm, supportive leadership style with strong organizational and analytical chops.
• Hands-on experience with CS tooling, health-scoring models, CRM data hygiene, and retention forecasting.
• Experience building or optimizing CS playbooks and automation workflows
• Proactive communicator able to balance speed, quality, and scale.
• Strong organizational and administrative skills, with solid writing, phone, and general communication abilities.
• Technical, analytical, and results‑driven, with the ability to multitask in a fast‑paced environment.
• Organized, administratively strong, and have solid writing, phone, and general communication skills.
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset.
WORK ENVIRONMENT
• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software.
• Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.
• Once hired, the successful candidate must provide a valid government-issued photo ID as part of their onboarding process.
• The individual must be prepared to work standard business hours based on Pacific time.
GREAT REASONS TO JOIN OUR TEAM!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
ABOUT US
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-ups in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates.
Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions.
For more information, visit the SalesCloser website at: https://salescloser.ai.
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter.
SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation.
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.
Internal applications will be accepted until Friday, September 25, 2026, at 4 pm Pacific.
Tech Lead directs engineering strategy and architecture for Sourcegraph's Code Plane products that enable developers and AI agents to navigate and modify large codebases at scale.
Our mission is to bring clarity and control to the world’s most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn’t kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We’re backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with CEST for at least 20 hours/week.
Preferred locations:
The Code Plane team owns the Sourcegraph products that help developers - and the agents working on their behalf - take action on code, at scale, across the world’s largest codebases. Think “data plane” and “control plane” for enterprise code: the surfaces where intent becomes code changes across hundreds (or more!) of repositories.
This is a team that builds products that use AI and products for AI. The roadmap, the architecture, and the day-to-day technical decisions all hinge on a solid experience with and a clear-eyed view of what AI models and agents are good at, where they fail, and how to design products around them. A strong handle on and opinion of AI, formed from real-world, hands-on use, not just observation, is a hard requirement for this role. If you’re excited to ship for the AI agent ecosystem rather than simply watch from the sidelines, you’ll find a lot to love here.
We’re hiring you to be the technical leader around whom this team rallies. Our product surfaces are evolving drastically as agents reshape how software is built, and we are adjusting our engineering teams to match. It is an exciting time, and a rare chance to be a strong leader shaping dev tools for the agentic age of coding. Code Plane owns high-stakes, fast-moving products at the center of that shift and needs a tech lead who will set technical and product direction, drive the roadmap from issue to shipped, and keep the team unblocked and moving. You are a generalist by choice. You go where the problem is, backend, AI agent, or frontend, and you are who people come to when it crosses a boundary.
The team’s surface areas include:
The features your team ships are used directly by developers and by agents working on their behalf, and you’ll partner closely with Product, Design, Customer Engineering, and adjacent engineering teams to turn customer pain into shipped product.
📅 Within one month, you will…
📅 Within three months, you will…
📅 Within six months , you will…
You are a technical leader and software engineer whom people want to follow. You set technical direction, make the hard architecture and tradeoff calls, and keep the team unblocked and moving. You think in terms of customers and outcomes, not tickets. You bring a technical perspective to what the team should and should not take on, and you make the quality bar real: review culture, testing standards, and release practices. You’re scoping with Product and Design and making calls on what to cut so the team can ship. You’re tackling our hardest technical problems hands-on, and also guiding your team to grow.
Agents are one of the most important parts of this job. You have shipped for the agent ecosystem: something that agents or other programs call, with evals behind it, so you know whether a prompt, tool, or model change made things better or worse. You can say precisely where agents fail, because you have encountered it yourself and measured it.
You can take a position, argue it persuasively, and bring people with you, including the ones who started out disagreeing, and you say plainly what would change your mind. You contribute to a collaborative, respectful, async-first culture, and you keep stakeholders informed without being asked.
Strongly preferred
📊 This job is an IC5. You can read more about our job leveling philosophy in our Handbook.
💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC5 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we’ll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
💰 The starting salary for the IC5 pay band in each zone is:
📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits.
Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 4.75 hours in total.
👋 Introduction Stage - we have initial conversations to get to know you better…
🧑💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
🎉 Final Interview Stage- we move you to our final round, where you gain a better understanding of our business and values holistically…
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
You can learn more about what it is like to work at Sourcegraph by reading our handbook.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture, competitive compensation and benefits here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in E-Verify for U.S. Employees.
Senior Manager leads revenue and sales operations across CRM systems, forecasting, and analytics while managing a team of operations analysts.
Every developer has a tab open on Stack Overflow.
We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.
Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.
We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.
We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.
Summary:
As the Senior Manager, Revenue Operations on the Revenue Operations team, you’ll work cross-functionally to lead and optimize our revenue generating processes, reporting, and systems. Reporting to the Vice President, Revenue Operations, you’ll be responsible for Sales Operations, performance analytics and sales forecasting, as well as business requirements and day-to-day support and administration of our CRM platform. You’ll manage a team of revenue operations analysts, help evolve the Customer Experience Operations function, and collaborate closely with the Marketing Operations team and other groups. The successful candidate will have a record of success in improving processes and adoption, delivering insights, and driving business impact using Salesforce and related revenue systems.
What you’ll do:
Candidates will find success in this role if:
Requirements:
What you’ll get in return:
Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.
Supervises clinical social workers and oversees mental health service delivery as a licensed clinical social work supervisor.
Leads DevOps and SRE teams to build reliable, scalable, and secure AWS-based production infrastructure while spending 20-30% time on hands-on architecture and tooling work.
Headquarters: Remote, United States
About this Position
Are you passionate about building the reliability, automation, and security foundations that let engineering teams move fast with confidence? At Legion, we are seeking a Director of Engineering, DevOps & SRE to lead the teams responsible for the availability, scalability, and security of our production environment. Our production infrastructure runs on AWS, leveraging services such as EKS, RDS, and a broad set of AWS-native technologies. You will partner closely with engineering and IT to build resilient systems, drive operational excellence, and ensure our platform meets the highest standards of security and compliance.
This is a hands-on leadership role where you'll spend ~20-30% of your time contributing directly to architecture, tooling, and incident response, and the rest driving vision, roadmap, and cross-team execution.
Responsibilities
Required Qualifications
Preferred Qualifications
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $220,000 - $265,000 + Bonus + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.
Benefits include, but are not limited to:
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
To apply: https://weworkremotely.com/remote-jobs/legion-director-of-production-engineering
Leads frontend engineering teams, manages squad performance and delivery, partners with product and design to improve engineering workflows and customer outcomes.
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
What Makes You a Great Fit
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD 208,602- USD 250,322. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Staff Field Engineer mentors sales teams, supports strategic customer engagements, and enables Solution Engineers with technical expertise, tools, and enablement to close deals.
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. If you’ve ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company’s most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.
What You’ll Be Doing:
What Makes You a Great Fit:
In the Netherlands, the OTE compensation range for this role is 137,000 EUR - 165,000 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Leads two engineering squads (Frontend Platform and Navigation), manages senior engineers, and partners with product/design to deliver observability features and improve team workflows.
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
What Makes You a Great Fit
Compensation & Rewards:
In Spain, the Base compensation range for this role is EUR 106,680- EUR 128,016. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Staff Field Engineer advises on strategic customer deals, mentors Solution Engineers, and enables presales teams with technical expertise and collateral at Grafana Labs.
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. If you’ve ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company’s most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.
What You’ll Be Doing:
What Makes You a Great Fit:
In the UK, the OTE compensation range for this role is £130,000 - £155,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Staff Field Engineer provides deep technical expertise and mentorship to support presales teams on strategic customer engagements and deal closure.
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. If you’ve ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company’s most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.
What You’ll Be Doing:
What Makes You a Great Fit:
In Germany, the OTE compensation range for this role is EUR 137,000 - EUR 164,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
